Privacy Policy

FitHabibi (“FitHabibi”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when using the FitHabibi mobile application and related services.

1. Information We Collect

Depending on how you use FitHabibi, we may collect the following information:

Account Information

• Full name
• Email address
• Phone number
• Date of birth
• Gender (optional)
• Profile photo (optional)

Fitness Information

• Height and weight
• Fitness goals
• Activity level
• Training preferences
• Workout history
• Progress data you choose to record

Booking & Membership Information

• Gym bookings
• Trainer bookings
• Membership information
• Appointment history

Payment Information

Payments are processed through secure third-party payment providers. FitHabibi does not store your complete payment card information.

Device Information

• Device model
• Operating system
• App version
• Device identifiers
• IP address
• Crash reports
• Diagnostic information

Location Information

If you grant permission, we may collect your approximate or precise location to help you discover nearby gyms, trainers, and fitness services.

Communications

Information you provide when contacting customer support or communicating with gyms and trainers through the platform.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Connect you with gyms and certified trainers
• Process bookings and memberships
• Process payments
• Provide customer support
• Personalize workouts and recommendations
• Improve app functionality
• Send booking confirmations and important notifications
• Detect fraud and maintain platform security
• Comply with legal obligations

3. AI Features

FitHabibi may use artificial intelligence to provide:

• Workout recommendations
• Exercise suggestions
• Fitness insights
• Personalized guidance
• Educational fitness content

AI-generated recommendations are intended for informational purposes only and should not replace professional medical advice.

4. Information Sharing

We do not sell your personal information.

We may share information only with:

• Gyms you choose to interact with
• Trainers you choose to interact with
• Payment service providers
• Cloud hosting providers
• Analytics providers
• Customer support providers
• Government authorities when required by law

5. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect your information, including:

• Encrypted communications (HTTPS/TLS)
• Secure authentication
• Access controls
• Regular security monitoring
• Encrypted storage where appropriate

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain legal and financial records
• Resolve disputes
• Enforce our agreements
• Meet legal obligations

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Update inaccurate information
• Delete your account
• Request deletion of your personal data, subject to legal requirements
• Withdraw consent where processing is based on consent
• Request a copy of your data where applicable

To exercise these rights, contact us using the information below.

8. Notifications

FitHabibi may send:

• Booking reminders
• Membership updates
• Training reminders
• Service announcements
• Security notifications

Marketing notifications will only be sent where permitted by law and may be disabled within the app.

9. Cookies and Similar Technologies

Our website and mobile application may use cookies and similar technologies for:

• Authentication
• Analytics
• Performance monitoring
• Improving user experience

10. Children’s Privacy

FitHabibi is not intended for children under the age required by applicable law in their jurisdiction without parental or legal guardian consent. If we become aware that we have collected personal information in violation of applicable requirements, we will take appropriate steps to delete it.

11. Third-Party Services

FitHabibi may integrate with third-party services including payment providers, analytics platforms, mapping services, and authentication providers. These services have their own privacy policies, and we encourage you to review them.

12. International Data Transfers

Your information may be processed and stored in countries other than your own. Where required by applicable law, we take appropriate measures to safeguard personal data during international transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version becomes effective when published within the app or on our website. Continued use of FitHabibi after changes indicates acceptance of the revised policy.

14. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us: